2025 TERMS AND CONDITIONS FOR TUITION AT MUSIC MAKERS ACADEMY

Last updated 24 September 2024

These policies are to ensure everyone who receives tuition at Music Makers Academy is treated fairly and equally. The policies gives us a way to deal with issues when they arise, and to answer any questions carers may have regarding their child’s tuition. We appreciate you becoming familiar with, and respecting, our terms and conditions.

Term and Semester Dates:

Please refer to our Calendar to view our term and semester dates.

Communication:

  • We will send general and non-urgent communication by email

  • You may communicate with your tutor using the online portal and/or practice journal

  • We will contact you via text or call for any urgent matters and/or reminders

  • Our office is open from 11am-7pm on Mondays-Fridays; 9-6pm on Saturdays; and closed on Sundays

Fee Schedule:

PocoMuso - with private lessons:

  • Monthly billing: $154 + GST due on 1st of each month

  • Semester billing: $878 + GST due on the 1st of January and 1st of July

PocoMuso - with group lessons:

  • Monthly billing: $83 + GST due on the 1st of each month

  • Semester billing: $474 + GST due on the 1st of January and 1st of July

MezzoMuso and AltoMuso - with private lessons:

  • Monthly billing: $195 + GST due on the 1st of each month

  • Semester billing: $1112 + GST due on the 1st of January and 1st of July

MezzoMuso and AltoMuso - with group lessons:

  • Monthly billing: $111 + GST due on the 1st of each month

  • Semester billing: $633 + GST due on the 1st of January and 1st of July

1hr private lessons (only available for MezzoMuso and AltoMuso students):

  • Monthly billing: $292 + GST due on the 1st of each month

  • Semester billing: $1665 + GST due on the 1st of January and 1st of July

1hr group lessons (only available for MezzoMuso and AltoMuso students):

  • Monthly billing: $166 + GST due on the 1st of each month

  • Semester billing: $947 + GST due on the 1st of January and 1st of July


Payment policy:

  • A $25 late fee will be applied to all late payments (15 days late)

  • We reserve the right to put lessons on hold until payment is made

  • Payments are to be made by automatic direct debit

Missed lessons policy:

  • No make-up lessons nor refunds will be offered for missed lessons

  • If your teacher is away, you will either get a substitute teacher OR your lesson will be rescheduled at a later time in the year

Prolonged absences policy:

  • We will hold your spot for up to 4 weeks of a prolonged absence

  • If away for longer than 4 weeks, you may pay a $100 fee to hold your spot

Enrolment cancellation policy:

  • A 30-day notice is required if you wish to withdraw from our programs

  • We reserve the right to cancel a student’s enrolment due to reasons such as misbehaviour during lessons, or frequent lack of practice/progress of student

Punctuality policy:

  • Lessons will run according to schedule so no extra time will be given if you arrive late to lessons

Photo & video policy:

  • We may take photos and/or videos of your child for marketing purposes. Unless notified otherwise, we will assume you are aware and agree to having photos/videos of your child posted online or in print media

Who to contact about the policies:

Email us at hello@musicmakersacademy.com.au if you have any questions about the policies.